Privacy Policy

1. Introduction

At Design Hive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By using Design Hive, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information: When you create an account, we collect your name, email address, and payment information if you subscribe to a paid plan.

Usage Data: We collect information about how you interact with our service, including the designs you create, features you use, and time spent on the platform.

Technical Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and administrative messages
• Monitor and analyze trends, usage, and activities
• Personalize and improve your experience
• Protect against, identify, and prevent fraud and other illegal activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and receiving a copy of your data
• Rectifying inaccurate data
• Requesting deletion of your data
• Restricting or objecting to processing
• Data portability

To exercise these rights, please contact us at support@designhiveai.com.au.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@designhiveai.com.au.